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Chat has replaced email, and it’s even worse

For years, email was considered the scourge of business collaboration. Too many messages, endless discussion threads, a disastrous signal-to-noise ratio. And I was certainly not the last to point out the risks of information overload or its unsuitability for modern collaboration. But what's almost magical about the world of technology is that every time a technology shows its limitations, another one comes along to complement or even replace it, even if the problem is more about how it's used than the tool itself. We have therefore seen a flood of instant messaging tools such as...

Chat has replaced email, and it’s even worse

For years, email was considered the scourge of business collaboration. Too many messages, endless discussion threads, a disastrous signal-to-noise ratio. And I was certainly not the...

Punchline is not a management strategy

For a good ten years now, many executives and managers, particularly in the tech world, have been suffering from a new virus: the "punchline" virus. Nothing...

How can you avoid becoming a bottleneck in the workplace?

In the world before bottlenecks were machines that could not keep up with the pace of other machines and completely blocked the production process. The result:...

CRM can save your business, but not the CRM you think!

When a business or a team fails, particularly in an emergency situation, the same root causes are always present : rigid leadership, internal conflicts, ineffective communication,...

Are collaboration tools really about collaboration?

Collaboration tools have invaded our computers and our daily lives with the promise of transforming the way we work and increasing our productivity, because it's...