Tag: Communication

For years, email was considered the scourge of business collaboration. Too many messages, endless discussion threads, a disastrous signal-to-noise ratio. And I was certainly not the last to point out the risks of information overload or its unsuitability for modern collaboration. But what's almost magical about the world of technology is that every time a technology shows its limitations, another one comes along to complement or even replace it, even if the problem is more about how it's used than the tool itself. We have therefore seen a flood of instant messaging tools such as...