They were presented as the next big revolution in collaborative work. Enterprise social networks were supposed to connect knowledge, bring teams closer together, and free the flow of ideas. They promised to break down silos, flatten hierarchies, and give everyone a voice in the collective conversation.
However, just a few years after their arrival, the mountain gave birth to a mouse. These platforms, supposed to be at the heart of a new way of working, have become just another internal communication channel, and the tool that was supposed to change the way we...
summary :tomorrow's enterprise will be connected. And employees too. If they don't they'll become obsolete and useless : success, performance and competitiveness relies on...
Summary : tomorrow's enterprises will be conversational and will need engagement from employees and customers. But engagement useless if not turned into concrete actions,...
Summary : strengthening ties between employees, increasing the membership feeling, learning to collaborate out of silos are challenges organizations try to meet with limited...
Summary : enterprises will have to improve their organizational and management. Projects, pilots, initiatives are multiplying to experiment, learn, understand. But what is the...
Summary :we're still fare from being done with discussions on enterprise community management. More complex to implement that it seemed, this kind of system...
