HomeTagsCommunity management

Tag: community management

Social Business trends from the Social Business Forum 2014 in Milan

The Social Business Forum that took place on July 1st and 2nd in Milan was a good occasion to have a quick but deep overview of the state of the art in social business and in the use of social and digital technologies by businesses. Quick wrap-up of what was "In" and "Out". Out : the internal/external divide That's a good evolution of this conference which first edition happened in 2008 and was, at the beginning, mainly focused on internal collaboration. Unlike others it managed to evolve year after year, building bridges...

Your community manager should be a professional. But in which field ?

Summary :with a profile that's still hard to define, community managers look like rare birds. The only certainty is that they should be true...

Community management is like cholesterol

Summary :we're still fare from being done with discussions on enterprise community management. More complex to implement that it seemed, this kind of system...

Communities and selfishnesses gatherings

Summary : while it's quite hard for enterprises to enter the good olds forums where fans have passionate conversations, they're still very uncomfortable with...

Organizations don’t (only) need builders

Summary : it's a shared assumption that enterprises need doers. But, pushed to its limit, these logics do not always mean improvement but, paradoxically,...

The state of community management : the 2011 edition is available !

Summary: The Community Roundtable has just issued the second edition of their report on the State of Community Management. It's the result of thoughts,...

Are curators the missing thing in enterprise 2.0 approaches ?

Summary :in a few weeks, a new concept burst into the web : the curator. It can be defined as filter and broadcaster for...

Customer service : avoid being the victim of you social media success

Summary : while some businesses are puzzled towards the lack of success of their customer service initiatives on social media, others are trying to...

Enterprise 2.0 in 2011 : value or denial of reality ?

Summary : what will happen in the Enterprise 2.0 world in 2011. Making predictions is very difficult because many things will depend on what...

Did web 2.0 kill communities ?

Summary : communities are a very trendy topic for enterprises. And yet it's not a new matter at all. Communities form and live so...
123...5Page 2 of 5

Follow me :

About

Main categories

Recommended BookmarksCollaborationManagementWeb & UsagesHuman resourcesSoftware & ToolsIntranets and digital workplaceEmployee ExperienceCustomer relationshipDigital Transformation

This work is licensed under Creative Commons Attribution-NonCommercial 4.0 International