Tag: community manager

Lecko recently published the 7th edition of their study on the state of the art of enterprise...

As time goes, businesses are getting better at understanding what a community manager is. That's a topic...

Summary : There's a tendency to call "community manager" any person that communicates online for an enterprise...even...

Summary: The Community Roundtable has just issued the second edition of their report on the State of...

Summary :in a few weeks, a new concept burst into the web : the curator. It can...

Summary : while some businesses are puzzled towards the lack of success of their customer service initiatives...

Summary : Facebook is usually considered as a communication and marketing tool. But it's becoming more and...

Even if community management is still an unclear concept with changing boundaries, many senseful and insightful things...

Saying that customers are businesses' most important assets is now a common view. First because their money...