Tag: competitive-advantage

When I look at what B2B vendors say I notice deep changes. While the message has always been about operations efficiency, it's now focusing more on the end user, on the employee experience. "Your employees will love it". But the previous promise N°1 has not disappeared (and for an obvious reason) : process efficiency. "We help you to streamline your processes". Best practice vs Best practices Any major vendor (and even smaller ones) have an asset : the best practices observed in their client's projects. That's a key element of their...