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What COVID-19 teaches us about how organizations work

We are far from the end of the story and no one knows what debriefing of this episode will teach us nor the lessons we will learn from it but observing what has been going on and being said for several weeks has not failed to inspire me some thoughts. What surprised me the most was the surprise or even indignation in the face of situations that are unfortunately common in businesses and that many of those who make their voices heard, passively or actively support them, or even no...

How to Manage Complexity without Getting Complicated

Unlike what's often said, the complexity of their environment is not what makes businesses struggle. Their real issue is their internal complication what makes...

The problem is not markets but organizations’ internal complexity

Business often say tough markets account for the major cause of their problems while their actual problem is their own internal complexity. While this...

From noise to situational intelligence

Sumary : many users say that the problem that enterprise social platforms is the risk of infobesity and informational noise. Reality is more complex....