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Are you aware of the technostructure that devours all your efforts to improve?

In 1967, economist John Kenneth Galbraith published The New Industrial State. At a time marked by the rise of large businesses, he broke with the vision of capitalism dominated by owners and shareholders. For him, real power no longer lay in the hands of shareholders, but in a new entity: the technostructure. This term refers to the organizational layer composed of managers, engineers, experts, and planners who control the business on a daily basis. Contrary to the myth of the entrepreneur eager to have an impact on the market and the...

Are you aware of the technostructure that devours all your efforts to improve?

In 1967, economist John Kenneth Galbraith published The New Industrial State. At a time marked by the rise of large businesses, he broke with the...

Simplifying work does not mean under-utilizing talent

One of my credos in terms of employee experience, which is also in line with operational experience, is that simplification is the basis of...

Corporate governance designed for yesterday and facing today’s challenges

If corporate governance is struggling to respond to today's challenges, it is neither an accident nor the fault of those supposed to make it work. It...

Why corporate governance fails despite good intentions

There is a lot of talk about corporate governance, which is presented as a guarantee of stability and controlled management, but when we look...

“Streamlining processes”: the story of a managerial misunderstanding

One of the phrases I smile at when I hear them in the workplace is the famous "we're going to streamline processes". Normally, this should...

Formalized operations need not be complicated

Some time ago, I had a sharp disagreement with someone about the advantages and disadvantages of formal organization and, beyond that, formalized operating procedures. My interlocutor argued...

Exclusive: the (fake) Steve Jobs interview on employee experience

Steve Jobs is known for his obsession with user experience, simplicity, attention to detail, and his desire to see his ideas through to the very...

Elon Musk Minister of Government Efficiency: a joke more serious than it seems

Not surprisingly, the announcement of Donald Trump's appointment of Elon Musk as Minister for Government Efficiency has unleashed passions, leading to incomprehension and criticism....

Remote work and productivity: what if we rethought the real drivers of efficiency?

Explore why measuring productivity for remote knowledge workers is challenging and how operational excellence can enhance their efficiency. This article goes beyond traditional metrics to focus on agility, collaboration, and management approaches tailored to intellectual work. Perfect for rethinking remote work productivity and uncovering strategies for sustainable effectiveness in today’s digital workplace.
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