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How about getting rid of pre-digital bandages?

Digital transformation doesn't work. This is the lapidary statement that we often hear and which is not lacking in foundation. It doesn't work because like any change, any transformation, it is accompanied by fears and faces cultural brakes. It doesn't work because digital has often been put before the transformation. It doesn't work because where it worked it had a different name and digital was only part of an overall strategy. It does not work because where it is implemented its results struggle to convince. Not because there aren't any, but because they...

How about getting rid of pre-digital bandages?

Digital transformation doesn't work. This is the lapidary statement that we often hear and which is not lacking in foundation. It doesn't work because like...

Organizations don’t (only) need builders

Summary : it's a shared assumption that enterprises need doers. But, pushed to its limit, these logics do not always mean improvement but, paradoxically,...

Road to enterprise 2.0 : changing behaviors (only) is neither enough nor perennial

Summary : the switch from a traditional organizational model to enterprise 2.0 or social business needs a change in behaviors. This evolution often needs...

Customer service : avoid being the victim of you social media success

Summary : while some businesses are puzzled towards the lack of success of their customer service initiatives on social media, others are trying to...

Being done with the enterprise 2.0 value discussion

Summary : many still wonder what new tools will bring to their organization and still have trouble visualizing the benefits. The reason is simple...

From the enterprise that adds to the one that removes

Still in the "how to adapt the way we work to new challenges", a frequent question is to know how to get employees involved. If...

Efficiency, performance, constraints and things 2.0

We saw in a previous post that one of the best ways to improve performance was not to push to people to make impossible...

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