For two years now, we have been hearing that generative AI is everywhere, that it will transform the way we work, and that its widespread adoption by the general public will inevitably lead to its rapid deployment in businesses. However, in reality, its adoption in the professional world remains tentative. This discrepancy raises questions: if everyone is using it in their personal lives, why aren't organizations embracing this movement with the same enthusiasm?
The reality behind the talk of the "massification" of uses and the consumerization of enterprise software is much more nuanced....
There's a growing number of publications about employee experience. I recently found this one from Accenture
In just post I'll only focus on the main...