Tag: conversations
Collaboration
Does enterprise (2.0) need a pilot ?
It started with this provocative post from Michael Idinopulos. His message is quite claire : assuming that...
Customer relationship
Social CRM needs more than a CRM approach
Ross Mayfield recently published a fundamental post about "social CRM". The statement of fact is simple :...
Knowledge & Information management
Discussions may help people do a better work
Web 2.0 is about discussions. Enterprise 2.0 is about giving value to discussions. But people are paid...
Knowledge & Information management
Conversations and the emergence of unsuspected knowledge
A large part of companies' knowledge is not available for all for the only reason people are...