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Collaboration: a technological promise that is falling short (and it’s going to get worse)

For decades, technology has been advancing with the same promise: to make work smoother, smarter, more collective, and more collaborative. Each new wave, from email to instant messaging, from business social networks to artificial intelligence, has promised us that collaboration would finally be simple, almost natural, and on paper, the promise seems to have been kept: we communicate more, faster, with more people. And, in a way, we have succeeded in transforming the organization of work into a gigantic network of information flow. But in fact, the more we communicate, the less we really...

Are collaboration tools really about collaboration?

Collaboration tools have invaded our computers and our daily lives with the promise of transforming the way we work and increasing our productivity, because it's...

How to Manage Complexity without Getting Complicated

Unlike what's often said, the complexity of their environment is not what makes businesses struggle. Their real issue is their internal complication what makes...