The other day, I explained why AI has not delivered on its promises in terms of productivity, that this was not surprising and could be explained very rationally, but that we should not throw the baby out with the bathwater, because the technology itself was not to blame (The great illusion of technological productivity gains (including AI)).
One of the points I mentioned sparked some interest, namely the confusion between productivity and revenue. This led to a few contact requests from people who were really interested because it put into words a problem they...