You might say that the collapse of a so-called artificial intelligence bubble is not some hypothetical futuristic scenario, and that the question is not “what if?” but “when?” But for now, the AI sector is here to stay, has an undeniable impact on the economy, and if there is a bubble, it has not yet burst.But let's imagine that…
Prologue
It is still difficult to pinpoint the exact moment when everything changed, but for years, artificial intelligence was presented as a given: a tool for transformation, a driver of growth, the...
You might say that the collapse of a so-called artificial intelligence bubble is not some hypothetical futuristic scenario, and that the question is not...
Summary : with constantly moving markets and fickle demanding customers, organizations should improve their resilience. But customer relationship is a dance that needs two...
Summary : Facebook is usually considered as a communication and marketing tool. But it's becoming more and more obvious that it's becoming a customer...
Some weeks ago I promised to illustrate my "community management and processus" post with a fictitious but credible example. So, here it comes...
Jack and...