Tags Crm

Tag: crm

Candidate.ID: how to nurture your candidate base

Another startup that caught my attention in Unleash Amsterdam: Candidate.ID. I had already spotted them and talked to them last year and I took...

HRIS upside down

bots, CRM, employee relationship management, expérience employé, hr bots, plateforme, Ressources Humaines, robots, service employé, sirh

The individalization of custmer relationship : why and how ?

The individualization of customer relation is the new concern of marketing departments. After mass marketing, after segments, we've reached the ultimate level of granularity....

Creating value based on customer experience

In short : better customer relationship is only window-dressing until businesses move from a strict CRM approach to a customer experience one. Futile because...