Tag: customer capital

Summary : a conductive organization knows how to organize on information flows and turn them not into inert matter but into actionable assets to serve the market and sustain its own success. Information management is not an isolated discipline but a comprehensive approach of how the whole company should operate. In "The Conductive Organization", Hubert Saint-Onge and Charles Armstrong tell us how they transformed the companies they ran. A good reminder that the evolution of technologies will never replace common sense, logic and courage and that good solutions are...