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Bertrand Duperrin's Notepad
Home
About Bertrand Duperrin
Management
Human resources
Recommended Bookmarks
Digital Transformation
Others
Collaboration
Customer relationship
Intranets and digital workplace
Web & Usages
Contact
Quotes
Tag:
customer centricity
Customer relationship
The new customer centricity
Every business claims it's customer centric. At least that's the discourse, reality being very different. Between those...
Oct 11, 2017
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Customer relationship
The biases of the customer oriented organization
Customer-centricity is not option and it's the word leaders and managers are repeating all day long, endlessly....
Jun 5, 2017
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