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Bertrand Duperrin's Notepad
Home
Digital Transformation
Intranets and digital workplace
Social Software & Tools
About the author
Recommended Bookmarks
My trending tweets
Contact
Home
Tags
Customer experience
Tag: customer experience
Personal data: the fine line between personalization and intrusion
Bertrand DUPERRIN
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Jan 21, 2019
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How to transform your business with design and customer centricity.
Bertrand DUPERRIN
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Dec 3, 2018
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No ! Experience is not a matter of content only.
Bertrand DUPERRIN
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Oct 29, 2018
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Being digital in 2018 : consumerize your organization
Bertrand DUPERRIN
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Apr 26, 2018
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Being digital in 2018 : stop thinking that digital is all...
Bertrand DUPERRIN
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Apr 12, 2018
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Employee and customer experience : simplification is not rationalization
Bertrand DUPERRIN
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Oct 31, 2017
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Do platform really care about customer experience ?
Bertrand DUPERRIN
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Jul 24, 2017
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Open letter from an employee to a customer
Bertrand DUPERRIN
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Jul 10, 2017
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Customer experience leaders starting to allocate bugets to employee experience
Bertrand DUPERRIN
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May 30, 2017
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CHRO and CMO : the two sides of a single challenge
Bertrand DUPERRIN
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May 3, 2017
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Let’s talk about B2B customer experience
Bertrand DUPERRIN
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Apr 24, 2017
2
There’s no customer experience without tangible signs of recognition
Bertrand DUPERRIN
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Jan 23, 2017
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Digital Transformation in 2017 : the end of dreams and miracles
Bertrand DUPERRIN
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Jan 5, 2017
4
Chat Bots : beware of counterfeit
Bertrand DUPERRIN
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Dec 15, 2016
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Is the customer experience revolution on its way ?
Bertrand DUPERRIN
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Dec 6, 2016
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With every business becoming a marketing businesse, what happens to the...
Bertrand DUPERRIN
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Sep 5, 2016
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Axa’s IT transforms for a digital world. An interview with ...
Bertrand DUPERRIN
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Aug 18, 2016
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Building an experience business : lessons from the Adobe Summit
Bertrand DUPERRIN
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Jul 25, 2016
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Businesses need a chief experience officer
Bertrand DUPERRIN
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May 16, 2016
3
Stop looking for disruptive digital business models
Bertrand DUPERRIN
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Mar 3, 2016
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Bertrand DUPERRIN
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
Popular posts
Latest posts
Back to school
Apr 30, 2019
Personal data: the fine line between personalization and intrusion
Jan 21, 2019
Are businesses doing too much for their employees?
Jan 16, 2019
Is there really an old and a new world?
Jan 11, 2019
Scoop: Humans read what you write!
Jan 3, 2019
