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Bertrand Duperrin's Notepad
Home
Enterprise 2.0 & Social Business
Digital Transformation
Management & HR
Intranets and digital workplace
Social Software & Tools
Customer Relationship & Marketing
Cognitive computing – BI – Big Data
About the author
Recommended Bookmarks
My trending tweets
Contact
Home
Tags
Customer relationship
Tag: customer relationship
Brands, what are your communities ?
Bertrand DUPERRIN
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May 28, 2018
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Being digital in 2018 : clients must behave better
Bertrand DUPERRIN
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Feb 26, 2018
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Why such a frenzy about HR Bots ?
Bertrand DUPERRIN
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Dec 13, 2017
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So you think your brand has a community
Bertrand DUPERRIN
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Oct 23, 2017
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Digital Transformation in 2017 : the end of dreams and miracles
Bertrand DUPERRIN
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Jan 5, 2017
4
Are Google, Facebook et Al. the new ERPs ?
Bertrand DUPERRIN
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Sep 26, 2016
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How digital can improve the travel experience
Bertrand DUPERRIN
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Feb 8, 2016
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Uberization of business, taxization of customer relationship
Bertrand DUPERRIN
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Feb 3, 2016
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Journey manager : the next digital trendy job ?
Bertrand DUPERRIN
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Aug 6, 2015
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Digital transformation is about making things simpler. Period.
Bertrand DUPERRIN
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Jul 23, 2015
4
Learn to look after your employees, the rest will follow (Richard...
Bertrand DUPERRIN
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May 18, 2015
1
Being an experience company impacts your organization
Bertrand DUPERRIN
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May 5, 2015
0
Digital transformation : The return of custom software ?
Bertrand DUPERRIN
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Apr 30, 2015
2
[Quote] Markets are conversations
Bertrand DUPERRIN
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Mar 17, 2015
0
Should digital transformation start with the backoffice ?
Bertrand DUPERRIN
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Mar 3, 2015
1
IT departments in the digital age : from collaboration to robots,...
Bertrand DUPERRIN
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Jan 22, 2015
1
What is experience ? (hint : not digital nor customer focused)
Bertrand DUPERRIN
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Jan 20, 2015
0
Google Glass : true game changer or care bear stuff ?
Bertrand DUPERRIN
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Jan 14, 2015
0
The Digital Enterprise in 2015 : where are we headed ?
Bertrand DUPERRIN
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Dec 18, 2014
0
What’s wrong with social collaboration ?
Bertrand DUPERRIN
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Nov 25, 2014
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Bertrand DUPERRIN
Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler
Popular posts
Latest posts
Personal data: the fine line between personalization and intrusion
Jan 21, 2019
Are businesses doing too much for their employees?
Jan 16, 2019
Is there really an old and a new world?
Jan 11, 2019
Scoop: Humans read what you write!
Jan 3, 2019
Chatbots, and then what?
Dec 26, 2018
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