Tag: customers

While shown as the future of customer relationship as recently as yesterday, customer communities seem to get...

Summary : when one invests in a company, valuing it, it's normal to have a close look...

Summary : will tomorrow's businesses be people centric ? Customer centric ? Rethinking centricity shows that organizations...

Summary : the social web and the emergence of the social customer raised the promise of a...

Summary : Either externally with customers or internally with employees, one the pillars of any "social" or...

Summary : what's a fan on facebook ? Someone who likes a product or a brand of...

Summary : Facebook is usually considered as a communication and marketing tool. But it's becoming more and...

Summary : Lots of things are being said about the revival of the customer relationship made possible...