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Digital transformation: an often uncomfortable exercise for executives

It has been around ten years since businesses began engaging in what is known as digital transformation, yet beyond the rhetoric, its implementation faces numerous obstacles. The fact that we confuse digital transformation with technology-driven transformation is not the least of these (The limits of technology-driven transformation), but contrary to popular belief, it is not solely the fault of operational teams, budget constraints, or technology itself. In fact, the main obstacle sometimes, and often, lies with the executives themselves, who are confronted with questions that make them uncomfortable. It is worth revisiting this issue...

Augmented governance: AI as a lever for collective lucidity

As the years go by, corporate governance finds itself caught between an increasingly complex and rapidly changing environment and the structural limitations of its operating model. On...

Does AI spell the end of collective intelligence?

The massive arrival of AI in businesses, with the underlying promise of replacing individuals, is reviving discussions on collective intelligence. After all, what is the...

CRM can save your business, but not the CRM you think!

When a business or a team fails, particularly in an emergency situation, the same root causes are always present : rigid leadership, internal conflicts, ineffective communication,...