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Let’s talk about the quality of work

When you take some distance, you get the impression that companies spend their time inventing new concepts to address serious problems, seemingly avoiding tackling the root causes and forgetting that the solutions, if they were to be applied, have been around for a long time. A criticism that is even more aptly directed at businesses that hire mostly knowledge workers and that, given that we are talking about intangible workflows and a host of things that are not very visible and of limited materiality, turn a blind eye to a...

Let’s talk about the quality of work

When you take some distance, you get the impression that companies spend their time inventing new concepts to address serious problems, seemingly avoiding tackling...

[Quote] In God We Trust, All Others Bring Data (Deming)

That's a quote many people like to mention but that's widely overlooked when it comes to actual work. It says that expect in one...

Process, enterprise 2.0, lean and agility

Summary: enterprise 2.0 has often been shown as the opposite of formal organizations and processes that have been the rule until then. What raised...

Corporate e-reputation is the visible part of an impressive iceberg

Summary : enterprises fear, and sometimes with good reasons,  the impact on their reputation of what their employees could write on the web. But...

Is Quality the 2.0 word for quantity ?

Before starting anything in any context, knowing what one want to achieve is essential. Some say that the answer is obvisous : sell. The...

Is Netflix the right example of enterprise 2.0 ?

Netflix recently issued a 128 slides document explaining their culture, their organizational model, their management and the way they work. It attracted a lot...

Enterprise 2.0 and quality

I've always been convinced that enterprise 2.0 had a hudge potential but that it was often wasted because of 2.0 experts' navel-gazing and a...

Out of the crisis ! How ? Why ?

Rehearsal of some of the problems.We live in a society dedicated to dividends, organization, decision, orders from top to bottom, confrontation (every idea put...

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