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Is AI the new Lean?

We often need to believe that a new idea will fix what previous ones failed to correct. This is a constant in the life of organizations: as soon as one concept runs out of steam, another replaces it, supposedly delivering on the promises that were broken. This is even more true when the promise lies in or is supported by technologies that we know follow a roller coaster model, alternating between phases of excitement and disappointment before finally settling into a certain normality. Artificial intelligence is now arriving as a...

Is AI the new Lean?

We often need to believe that a new idea will fix what previous ones failed to correct. This is a constant in the life...

Businesses invest in technology, not in work

"We shape our tools, and thereafter our tools shape us". Marshall McLuhan For twenty years, digital transformation has been a given. Every business has engaged...

Adoption of AI in the workplace : current situation

For two years now, everyone has been talking about artificial intelligence in business, which seems logical given the promise of this technology. But in...

Agentic AI: autonomous orchestration, but for whom, and under what conditions?

I was recently rereading an IBM study on agentic AI that promises a future where business operations will be driven by autonomous agents, available...

Why the widespread adoption of AI by consumers says nothing about its future in the workplace

For two years now, we have been hearing that generative AI is everywhere, that it will transform the way we work, and that its widespread...

Automation is done with people, not against them.

Discussions about automation often revolve around the idea that it is primarily a technical issue. All you need to do is choose the right tools,...

“Insanity is doing the same thing over and over again and expecting different results”. Albert Einstein (or not)

Some quotes stand the test of time and even gain popularity during periods of massive technological change, when businesses are surprised that they are...

Why use cases don’t work with freeform technologies

But what happens when the tool has no predefined use? When it is neither specialized, vertical, nor prescriptive? When it doesn't solve a specific...

Generative AI: your organization is worth more than your tools

AI is everywhere, at least in discourse and intentions. Sometimes it is invisibly integrated into our everyday tools, sometimes it takes the form of...
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