Tags E-commerce
Tag: e-commerce
Personal data: the fine line between personalization and intrusion
GDPR will soon celebrate its first anniversary. Not all companies are fully up to date and in the end we are not so sure...
Being digital in 2018 : stop thinking that digital is all about the customer
2018, e-commerce, expérience client, expérience employé, transformation digitale
Instore experience excellence requires online maturity
I am sure that the online vs store debate will soon be over. The online business won't kill store but complete and enrich it....
When e-commerce doesn’t play collectively if fails
It's taken for granted that no business can avoid e-commerce. Even if that seems obvious today, it's not always been the case. Remember the...
With digital the space between companies and customers is infinite
Being close to the customer is essentiel for brands from a marketing standpoint. The closer the biggest presence in the customer's life, the more...
Unuberization : the Accorhotels way
In a previous post I discussed the myths and realities of uberization. One of my conclusions was that there was no inevitability there and...