Tag: e-reputation
Customer relationship
Behind the scene at Orange Social Hub, with Lionel Fumado
Businesses lost control over their image and reputation the very first day they lost the exclusivity of...
Customer relationship
How does digital transformation look like #1 : the visible part
Once leaders have understood there may be reasons to change things, the first question that comes is...
Web & Usages
What if organizations certified their employee’s digital ID ?
Summary : with time, many organizations fear less to see their employees speak on the web and,...
Human resources
Corporate e-reputation is the visible part of an impressive iceberg
Summary : enterprises fear, and sometimes with good reasons, the impact on their reputation of what their...
Web & Usages
E-reputation needs ethics
Facing the incrreasing importance of social medias, enterprises have to manage their reputation fields and on a...
Collaboration
Networking and collaboration : is enterprise a land of trust or distrust ?
I recently wrote that it what obvious to me that for many people some activities and behaviors...
Management
From Social Media to Social CRM : a recent experience with airlines
I already wrote many posts about social CRM on this blog and I recently had the (unfortunate...
Web & Usages
Is digital identity only for experienced people ?
A few weeks ago I attended an event called YouOnTheWeb which purpose was to make people aware...