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When a simple internal tool revolutionizes work: Slack, from a DIY utility to a global platform

Slack is often presented as an iconic start-up in modern collaborative working. A software program adopted by the most agile businesses, it emerged as a direct response to email overload and the complexity of distributed work. A dazzling success story, from Silicon Valley to Wall Street, culminating in a record acquisition by Salesforce in 2021 (What about Salesforce’s acquisition of Slack?). But as is often the case, reality does not resemble the success story we imagine. Less linear, but certainly more instructive. We are talking about a resounding failure, that of a video game as...

Is workload measurement the problem of the century ?

Optimizing workload has always been a key concern for businesses and managers. A too heavy workload regarding to the capacity leads to explosion, a...

What makes the value of shared information ?

As I often say, we often complain about software while the problem is the way we use it. It's the reason why many people...

Email, hamsters and bottlenecks

A few weeks ago, I was a part of a panel intiatied by Yann Gourvennec,  with Vincent Berthelot and Emilie Ogez. At the...

At the beginning, there was the email

I couldn't help myself from sharing this Honeywell ad from the 70's. It would be interesting to discuss the "promise" that was made at...

I’m a bottleneck…but I try to improve

I wrote "I"...as I could I written "us", "you"... a little story that's, of course, imaginary. Any similarity whith any existing situation or people...

Communication tools : looks like “déjà vu”

When talking about social media within companies, one of the most common objection is "I don't wan't my people to waste their time writing...

Information flows needs a plumber

Information overload has thress main causes : the first is information dispersal among too many tools which force people to continuously switch from one...

What management has to learn from the Airbus vs. Boeing competition

Remember, it was a long long time ago, that, in the times we are living, means something like ten years. At this time Airbus...

On august 1st, some companies will start giving up email

To all employees: Beginning August 1st, you will no longer be able to send an e-mail to another employee of our organization. After some study,...
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