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Taking back control of enterprise design: intention before tools

For a long time, it was believed that efficiency would come from tools, and sometimes even from tools alone, so we piled up platforms, workflows, and assistants, and eventually, the business began to resemble its information system. This produces speed and consistency, and sometimes real savings, but too often, it erases the raison d'être of the service provided. Taking back control of the design of your business does not mean slowing down modernization, but rather reinstalling intention as the starting point before freezing the organization into technical choices. In short: The accumulation of technological tools in...

Taking back control of enterprise design: intention before tools

For a long time, it was believed that efficiency would come from tools, and sometimes even from tools alone, so we piled up platforms,...

Three concrete scenarios for the evolution of the HR function

After discussing the role of the HR function (What is the purpose of HR?) and the different ways in which it could be embodied organically (After the role...

EDGY: a common language to align identity, experience, and operations

I think this article will be of interest to many people because it deals with a subject that we all face on a regular...

After the role comes the position: how the HR function can evolve organically

The HR function is under a lot of pressure, and many people are questioning its role in businesses that are themselves undergoing change under the presumed...

What is the purpose of HR?

Lately, I have been reading a lot about the future of the HR function, its limitations, the various possible reconfigurations and transformations, and even its...

Agentic AI: autonomous orchestration, but for whom, and under what conditions?

I was recently rereading an IBM study on agentic AI that promises a future where business operations will be driven by autonomous agents, available...

Human capital? Less well endowed than technological capital

The rhetoric is well-rehearsed and omnipresent in every business: "people are our most valuable asset", "human capital is at the heart of our strategy",...

What if we thought of HR or IT as a product?

To be completely honest, I am not, by any means, an expert in product management, but I think you already knew that. It's a...

Employee Experience Platforms: big promise, little delivery?

The concept of the Employee Experience Platform was introduced by Josh Bersin in early 2019 and then rode the wave of the COVID crisis as...
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