Tag: employee experience
Employee Experience
Video and P2P : how learning is being consumerized
When I speak about digital transformation I often say that it's enterprise consumerization. The idée behind that...
Employee Experience
Businesses don’t respond to candidates and bully customers
He was recently reading a good blog post written by french students from a famous master degree...
Digital Transformation
Digital transforms Air Liquide’s core business and employee experience. Interview with Olivier Delabroy, VP Digital Transformation
air liquide, chaine de valeur, expérience employé, Innovation, simplification, transformation digitale
Books I read
The employee experience advantage : a reference work on employee experience
Employee experience is a new field and if we're starting to see interesting things happening, there was...
Customer relationship
The biases of the customer oriented organization
Customer-centricity is not option and it's the word leaders and managers are repeating all day long, endlessly....
Customer relationship
Customer experience leaders starting to allocate bugets to employee experience
We've been hearing that customer experience won't exist without employee experience for such a long time that...
Employee Experience
Employee experience must not be discriminating
cols bleus, expérience employé, frontline workers, microsoft, office 365, Ressources Humaines, staffhub, transformation digitale
Customer relationship
CHRO and CMO : the two sides of a single challenge
This is the first post of a series about the latest edition of HR Tech World in...