In many businesses, human resources departments don't intervene at the right time. They arrive when everything is going wrong, when a manager is losing control, when a high turnover rate alerts senior management. They are then called in to "fix the problem" and, because they have learned to deal with such situations, they put out the fire. But this emergency mindset, which has become their daily lot, reflects a shift: HR is no longer there to build, but to repair.
This position is comfortable for the rest of the organization, which...
In a previous post I introduced employee experience as the future of employer branding (or its extension, depending on what employer branding already meant...
