HomeTagsEmployee experience

Tag: employee experience

HR is not the management’s fire department

In many businesses, human resources departments don't intervene at the right time. They arrive when everything is going wrong, when a manager is losing control, when a high turnover rate alerts senior management. They are then called in to "fix the problem" and, because they have learned to deal with such situations, they put out the fire. But this emergency mindset, which has become their daily lot, reflects a shift: HR is no longer there to build, but to repair. This position is comfortable for the rest of the organization, which...

Agentic AI: autonomous orchestration, but for whom, and under what conditions?

I was recently rereading an IBM study on agentic AI that promises a future where business operations will be driven by autonomous agents, available...

Human capital? Less well endowed than technological capital

The rhetoric is well-rehearsed and omnipresent in every business: "people are our most valuable asset", "human capital is at the heart of our strategy",...

What if we thought of HR or IT as a product?

To be completely honest, I am not, by any means, an expert in product management, but I think you already knew that. It's a...

Employee Experience Platforms: big promise, little delivery?

The concept of the Employee Experience Platform was introduced by Josh Bersin in early 2019 and then rode the wave of the COVID crisis as...

Simplifying work does not mean under-utilizing talent

One of my credos in terms of employee experience, which is also in line with operational experience, is that simplification is the basis of...

The impact of HR questioned by French executives

Last January, APEC (the French executive employment agency) published a study on how French executives perceive HR, and I'd like to take this opportunity to...

Engagement, motivation, or reason to stay: let’s stop confusing everything

Employee engagement has become something of a holy grail for businesses, akin to the pursuit of happiness in our private lives: an ideal that...

Do we need a chief of work?

For some time now, there has been talk of a new role in businesses concerned with work efficiency and employee experience: the "Chief of Work". I...

Digital is not just marketing

Whether I'm reading studies or job offers or listening to a conversation on the subject, there's something that really irritates me: when we talk about...
123...19Page 2 of 19

Follow me :

About

Main categories

Recommended BookmarksCollaborationManagementHuman resourcesDigital usesTechnology and SoftwareIntranets and digital workplaceEmployee ExperienceDigital TransformationCustomer relationship
Styled Text

This work is licensed under Creative Commons Attribution-NonCommercial 4.0 International