Tags Employee journey
Tag: employee journey
People are more than users
Whether we are talking about e-commerce, customer relations, HR and therefore general experiences, we often end up designating the subject of a...
Employees lost in the HR journey. Irritant #8 of the employee experience
When I receive candidates in job interviews and I ask them why they want a change of scenery, among the most frequent...
A mass experience. Irritant #3 of the employee experience
In the key components of a successful customer experience I had identified personalization and even hyper-personalization. Applied to the employee experience it...
The 4 dimensions of employee experience
I recently attended the HRTech World conference in Amsterdam (which was renamed "Unleash" afterwards, what will be the topic of a future post). Logical...
The onboarding : the pivotal moment of employee experience
carlos ghosn, expérience employé, groupe renault, onboarding, renault, Ressources Humaines, parcours employé, expérience
Journey manager : the next digital trendy job ?
Digital transformation brings many changes within organizations. There are things that need to be managed in a new way and things that used to...
What about the employee journey in the work environment ?
I already mentioned the existing asymmetry between customer and employee facing digital initiatives. One of its most remarkable expression is the famous "customer journey"...