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The Employee Experience Initiatives Matrix

Not all employee experience initiatives are created equal. Not because their intrinsic value is different, but because they don't all meet the same objectives and, as a result, what will satisfy some will leave others wanting more. Not all companies are looking for the same benefits from an employee experience program. Some want to improve employee engagement, some want to improve the employer brand, some want to improve the quality of work life, and some want to improve the employee effectiveness. Performance or well-being? Knowing what you are looking for is important...

The Employee Experience Initiatives Matrix

Not all employee experience initiatives are created equal. Not because their intrinsic value is different, but because they don't all meet the same objectives...

Employee experience is sick of the software industry

One of the major problems with employee experience is the disruption in work flow or information flow caused by the tools used. When I became...

People are more than users

Whether we are talking about e-commerce, customer relations, HR and therefore general experiences, we often end up designating the subject of a process or...

Employees lost in the HR journey. Irritant #8 of the employee experience

When I receive candidates in job interviews and I ask them why they want a change of scenery, among the most frequent answers I...

A mass experience. Irritant #3 of the employee experience

In the key components of a successful customer experience I had identified personalization and even hyper-personalization. Applied to the employee experience it is another...

The 4 dimensions of employee experience

I recently attended the HRTech World conference in Amsterdam (which was renamed "Unleash" afterwards, what will be the topic of a future post). Logical...

The onboarding : the pivotal moment of employee experience

carlos ghosn, expérience employé, groupe renault, onboarding, renault, Ressources Humaines, parcours employé, expérience

Journey manager : the next digital trendy job ?

Digital transformation brings many changes within organizations. There are things that need to be managed in a new way and things that used to...

What about the employee journey in the work environment ?

I already mentioned the existing asymmetry between customer and employee facing digital initiatives. One of its most remarkable expression is the famous "customer journey"...

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