Tag: employee journey

One of the major problems with employee experience is the disruption in work flow or information flow...

Whether we are talking about e-commerce, customer relations, HR and therefore general experiences, we often end up...

When I receive candidates in job interviews and I ask them why they want a change of...

In the key components of a successful customer experience I had identified personalization and even hyper-personalization. Applied...

I recently attended the HRTech World conference in Amsterdam (which was renamed "Unleash" afterwards, what will be...

carlos ghosn, expérience employé, groupe renault, onboarding, renault, Ressources Humaines, parcours employé, expérience

Digital transformation brings many changes within organizations. There are things that need to be managed in a...

I already mentioned the existing asymmetry between customer and employee facing digital initiatives. One of its most...