In the mid-2000s, businesses believed they had found the solution to a chronic problem: lack of collaboration, silo mentality, difficulty sharing information, inability to capitalize on tacit knowledge, and so on. Inspired by what they saw on the web with the rise of social media (blogs, wikis, etc.) and what were not yet called social networks (Facebook did not arrive until later), they saw enterprise social networks as the solution to problems they had been facing since the dawn of time.
They all started wanting their own "internal Facebook”. Platforms...
In the mid-2000s, businesses believed they had found the solution to a chronic problem: lack of collaboration, silo mentality, difficulty sharing information, inability to...
Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...
In what category should we put things like social business, social collaboration, enterprise 2.0, social CRM and all these new concepts that flourished during...