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Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM. Older readers of this blog will remember that knowledge management...

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...

Being Digital in 2018 : stop reheating old dishes

entreprise 2.0, social business, technologie, transformation digitale, web 2.0, web-social,usages

Wrong assumptions in digital transformation : my Social Business Forum Presentation

Digital Transformation was one of the major topic of the latest Social Business Forum in Milan in early July. It was also the topic of...

Is technology the last cool thing in Social Business ?

The times where anyone attending a event on enterprise 2.0, social business or anything in this field came back to the office with stars...

Digital transformation : a (last) chance for HR ?

Unless being in bad faith no once can say that HR have been particularly brilliant in the "enterprise 2.0" or "social business" field until...

The second wave of collaborative and social enterprises ?

Where do things stand with the social and collaborative enterprise ? What we can see is kind of mixed feelings amont commentators, experts, and...

Social Business is a production system

In what category should we put things like social business, social collaboration, enterprise 2.0, social CRM and all these new concepts that flourished during...

Holacracy at Zappos : no boss or hierarchy. Really

It was the big announcement of the end of 2013 in terms of management innovation. Zappos announced they were going to adopt a management...

Social Business and Enterprise 2.0 perspectives for 2014. Hint : it’s not about adoption and poorly digital

After a somber assessment of the current situation, here come not the annual predictions that seldom become reality and are more like prophecies we...
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