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Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and methodological advances, one central challenge persists: how to make explicit the tacit knowledge that resides in the minds of employees? As AI makes its thunderous arrival on the business scene, we can't help but wonder whether it might be able to perform the long-awaited miracle in this area, and become the trigger for truly widespread and effective KM. Older readers of this blog will remember that knowledge management...

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...

The end of Workplace by Meta: how serious is it?

Meta (formerly Facebook) has announced the end of Workplace, its enterprise social network launched in 2016 to compete with Microsoft Teams and Slack. I've...

Quiet Constraint”, an HR topic? Really?

If you were fed up with "The Big Resignation" and are still wondering what to do with "Quiet Quitting" you are not out of...

What about Salesforce’s acquisition of Slack?

It's been a long time since we've had a major announcement in the small world of the Digital Workplace, and here we are: Salesforce...

An organization that is inconsistent with the way we work. Irritant #6 of the employee experience

When you want to know who does what in a company, there is a very simple way: look at its organization chart. It explains...

HR Tools adoption : is it a change or a design related issue ?

As I said here, one of the things I noticed at the latest 'UNLEASH Conference & Expo edition was the importance given to HR...

The Digital workplace : both fragmented and integrated

At the end of the latest Enterprise Digital Summit in spring 2016, I left you with some thoughts about the digital workplace. In short : 1°)...

6 months with Facebook at work : my feedback

Facebook at Work : stroke of genius or huge joke ? Like many people, that's the question I had in mind when the enterprise...

Collaboration is a collective activity (and why you should care)

The same thing happens in nearly every workplace : a satisfactory level of collaboration and networking has not ben reached despite of the new...
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