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How the essence of enterprise social networks has been distorted

They were presented as the next big revolution in collaborative work. Enterprise social networks were supposed to connect knowledge, bring teams closer together, and free the flow of ideas. They promised to break down silos, flatten hierarchies, and give everyone a voice in the collective conversation. However, just a few years after their arrival, the mountain gave birth to a mouse. These platforms, supposed to be at the heart of a new way of working, have become just another internal communication channel, and the tool that was supposed to change the way we...

How the essence of enterprise social networks has been distorted

They were presented as the next big revolution in collaborative work. Enterprise social networks were supposed to connect knowledge, bring teams closer together, and free the...

Social collaboration isn’t lacking tools, it’s lacking permission

Last week, I wrote a long post on corporate social networks, discussing nostalgia for a promising technology that unfortunately preceded the culture necessary for...

The rise and fall of enterprise social networks

In the mid-2000s, businesses believed they had found the solution to a chronic problem: lack of collaboration, silo mentality, difficulty sharing information, inability to...

Will AI save Knowledge Management?

Since its emergence 30 years ago, knowledge management has sought to capture, share and enhance the collective knowledge of organizations. But despite technological and...

The end of Workplace by Meta: how serious is it?

Meta (formerly Facebook) has announced the end of Workplace, its enterprise social network launched in 2016 to compete with Microsoft Teams and Slack. I've...