If your internal or external social business initiative, your enterprise social network, digital workplace, rich directory or unified collaborative environment is doing well, I don't need big data or predictive analysis to tell you that impressive headaches are ahead. And if your current project is not doing well it may already be because of the causes of the headache.
Before, Social used to be "Standalone". But it was before.
At the beginning things were simple. Either called social or "2.0" they used to rely on standalone products. The "new world" used...
Gartner recently published a new Magic Quadrant about Social CRM (than can be downloaded at Jive with registration). I have no special thought about...
In the comments following this great piece by Hutch Carpenter about 2010 trends, someone relevantly drawn our attention on the importance of integration. I...