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When a letter makes us forget what matters

ASAP, CRM, KPI….whether in our professional or personal lives, we love acronyms that we use all day long. The acronym, precise, conveys a context The acronym has an advantage: it is short, easier to write, easier to pronounce. Some will also tell you that it gives a tone to our words, conveys a context. As soon as possible is good, ASAP is still more "slamming" and the sound spreads a sense of urgency. Talking about CRM KPIs sounds more professional than talking about key customer relationship indicators, apart from the fact...

If it matters measure it. If it’s new build a new frame of reference.

Summary : When the world and the economy are transforming, the existing frames of references on which be base our thinking and decision making...

What social Media Lack ? Intelligence

Summary : the increasing quantity of information generated by social media and the need for dealing with all this information regardless to its source...

Enterprise 2.0 and processes : what are we talking about ? (and why…)

Summary : the business process issue recently burst into the enterprise 2.0 world. Sacrilege for some, pragmatic approach without which no value will be...

Need to take users by the hand ? Remember they only have two !

It does not matter things are seen from the people or technology point of view, since we all know that people seldom embrace new...

About enterprise 2.0 and ERPs

I'll soon take a part in a webTV discussion which theme is "Is enterprise 2.0 the antithesis of ERP" organized by the great Techtoc.tv...

Hey ! I’m your ERP and I’m talking to you !

I'd like to share some thoughts about what our work environment may look like in a close future if what I think being two...

You want your employees to be more “social” ? Rely on their selfishness

Among all the projects that have a "2.0 label", it's possible to make a distinction between those that are mainly about social networkings and...

Developing and managing information capital to support strategy : can enterprise 2.0 help ?

After some days "off" (too busy at work to take care of my blog), this is the second post of my series about how...

How to link formal and informal within the enterprise : the “still” company

Since intangible assets only create value when they support formal business process, enterprises don't have to create an enterprise 2.0 organization relying on informal...
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