Tag: exceptions

Summary : silos are a well known harm enterprises are trying to get rid of. But, in organizations that need to be deeply connected to markets and customers, where problem solving and exception handling are becoming employee's day to day work, what is the level of collaboration between IT, HR and marketing ? If, at the highest level, these three departments work isolated the one from the others, overlooking the fact they jointly contribute to the same mechanism, there are few chances to see things change in the other...