Tag: experience chain
Customer relationship
The new customer centricity
Every business claims it's customer centric. At least that's the discourse, reality being very different. Between those...
Society
The end of tech companies
We've been hearing for years that tomorrow all companies will be technology companies. This is perfectly put...
Digital Transformation
Businesses are blind in front of digital competition
The main concern of the C-Suite regarding to digital is the transformation of the competitive environment that...