Tag: experience design
Customer relationship
Is the customer experience revolution on its way ?
There is not a single business that have not made customer experience its main focus. But what...
Customer relationship
Being an experience company impacts your organization
Experience is back under the spotlights as businesses are starting their digital transformation. In this context, believing...
AI and robots
No one buys connected objects
If connected objects are the next big revolution, it seems that - as often - there's going...
Customer relationship
Customer experience: a mix of design and collective intelligence
Customer experience is not only something qualitative but increases both margin and "repeat business". So, since I...