experience Archives - Bertrand Duperrin's Notepad

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Bertrand DUPERRIN

Head of Employee and Client Experience @Emakina / Former consulting director / Crossroads of people, business and technology / Speaker / Compulsive traveler

Latest posts

Back to school

Apr 30, 2019

Personal data: the fine line between personalization and intrusion

Jan 21, 2019

Are businesses doing too much for their employees?

Jan 16, 2019

Is there really an old and a new world?

Jan 11, 2019

Scoop: Humans read what you write!

Jan 3, 2019

Tag: experience

Personal data: the fine line between personalization and intrusion

Chatbots, and then what?

How to transform your business with design and customer centricity.

No ! Experience is not a matter of content only.

Employees and customer : one single app to manage them...

Please stop saying brands when it’s about enterprises

Businesses don’t respond to candidates and bully customers

Do platform really care about customer experience ?

Using the experience word for anything will ultimately break it

The employee experience advantage : a reference work on employee experience

Customer experience leaders starting to allocate bugets to employee experience

Let’s talk about B2B customer experience

The end of tech companies

The onboarding : the pivotal moment of employee experience

With every business becoming a marketing businesse, what happens to the...

Building an experience business : lessons from the Adobe Summit

Employee experience : who should be in charge ?

Defining your employee experience (part 1)

Businesses need a chief experience officer

How digital can improve the travel experience

Popular posts

Latest posts

Back to school

Personal data: the fine line between personalization and intrusion

Are businesses doing too much for their employees?

Is there really an old and a new world?

Scoop: Humans read what you write!