Tags Experience
Tag: experience
Personal data: the fine line between personalization and intrusion
GDPR will soon celebrate its first anniversary. Not all companies are fully up to date and in the end we are not so sure...
Chatbots, and then what?
chatbots, expérience, expérience utilisateur, google, interface
How to transform your business with design and customer centricity.
Which company does not nowadays claim that customer orientation is its main concern? I wonder what they were thinking before. What we see, in reality,...
No ! Experience is not a matter of content only.
Even if everybody's talking about customer experience there's no precise and shared definition of it and that allows service/tech providers to stay vague and...
Employees and customers : one single app to manage them all ?
consumérisation, CRM, expérience employé, logiciel, relation client, Ressources Humaines, rh, sirh
Please stop saying brands when it’s about enterprises
Communication, délivery, expérience, experience de marque, marque
Businesses don’t respond to candidates and bully customers
He was recently reading a good blog post written by french students from a famous master degree in HR saying that most businesses find...
Do platform really care about customer experience ?
These last years have seen the advent of platforms as a leading model in the digital economy, to such an extent that many came...
Using the experience word for anything will ultimately break it
For many people, experience is the central idea in digital transformation. A word that suddenly broke into our day-to-day lives but is nothing new...