Tag: expertise
Customer relationship
Problems have better ambassadors than brands
Summary : having ambassadors has a real value for brands but it's a hard job. Ambassadors are...
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Are you “on demand” or “when we can” ? Enterprise 2.0 and the customer perspective
What does social software bring ? Nothing by itself (contrary to many others, a social app doesn't...
Digital Economy
What’s the value of knowledge and experience
It's a very "hot"Â question at this time. The blessed days when people could be assessed on...