Tag: expertise

The role of the manager seems to have lost its legitimacy. It is viewed as a relic of an old world, one of control, hierarchy, and vertical power, even as talk of autonomy, employee, and artificial intelligence has become the new norm, at least in theory, because in practice this remains to be seen (Is manager still a profession?). In many organizations, managers appear to be both indispensable and embarrassing: we can't do without them, but we're not quite sure what they're for anymore. They are asked to be both strategists and coaches,...