"Chatbots" are very popular. What is it ? It's a mix between "robot" and "chat" : chatbots are conversational robots that interact with users through an interface that often look likes instant messaging.
Chatbots are the future of customer relationship and employee relationship.
Today the most popular example, the one all businesses are looking at is Facebook Messenger's chatbots that allow brands to interact with customers and offer them different kind of services, in the same wat KLM allows passengers to do with messengers everything they used to do on their...