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Why can’t we be anything but disappointed by social networks?

To say that today there is a phenomenon of mistrust towards social networks is an understatement. They frighten, worry, and even make people feel rejected, whether rightly or wrongly inspired by their owners (One in two French people want a world without social networks). Without wanting to play the embittered veteran, I won't hide the fact that I am one of those who are largely convinced that “things were better before”, but without believing in the explanations put forward. I don't think that at a certain point something happened that made them cross...

Facebook at Work : What to expect from it ?

It's one of the 2014's biggest rumors becoming true in 2015 : Facebook launches the enterprise version of its social network, named Facebook at...

An enteprise social network by Facebook : is it a joke ?

So Facebook would be reportedly preparing an enterprise version of its social network. This is not really new - the information dates from this...

The day brands will be better at home than on Facebook

How many times did we hear Oracles predicting the end of Facebook ? Lots of times and so much that no pays attention anymore...

Social media make critical thinking critical

If there's a competence and attitude anyone should develop because it has become critical to survive in the era of the web and social...

Measure the quality of your management with Facebook

In brief : authorizing and using Facebook at work is still a strong debate. Some consider it has a negative impact on work but...

What should we think of a business that disdains its products ?

Summary : when one invests in a company, valuing it, it's normal to have a close look at the customers and the way currents...

Are public social networks really people centric ?

Summary : social networks are people centric, or, at least, are supposed to be and that's taken as a given. In fact those services...

When customer service goes beyond the conversational catch-all : the Société Générale case

Summary :the future of customer relationship will be on the web. Quite logical when we see the number of customers using mobile devices and...

Managing information and people is not the same thing

Summary : "accept as friend", "add to your network", "follow" are concepts that are more and more present in our personal and business lives....
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