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Zuckerberg and moderation: back to chaos?

Mark Zuckerberg's recent announcement of the end of moderation at META has unsurprisingly generated a lot of ink and sometimes shocked reactions. But for me, the most surprising thing is not so much the announcement as the fact that it came as a surprise, since the least we can say is that the man has often accustomed us to making the great leap between ethics and business. And remember: “when it's free, you're the product”. Let's take a step back. We live in a world populated by billions of hyper-connected people, most of...

Communities and selfishnesses gatherings

Summary : while it's quite hard for enterprises to enter the good olds forums where fans have passionate conversations, they're still very uncomfortable with...

Enterprise social network : a famous stranger

Summary : enterprise social networks are the future of corporate IT, a tool overwhelmingly supported by employees because it will save them from email...

Social CRM is not about media but a new approach to customer relationship

Summary : everyone has an idea, even a rough one, of where social CRM is taking us but no one exactly knows what will...

Grasp all, lose all : when “liking” is too easy to be true

Either internal or external, social media approaches rely on some well-known principles. Among them are serendipity and wisdom of crowd. Both these principles rely...

blueKiwi : the good use of conversations

The last "Virtual Enterpise 2.0 conference" was  a good opportunity to visit some vendor's booth to know what to expect from them in 2010....