Tag: feedback
Operational Excellence
The future of work will be based on data and continuous improvement
When we talk about the future of work, I always insist that we talk primarily about work...
Employee Experience
Feedback and secondary data: how to put data at the service of employee experience?
I recently talked about making what we now call the employee experience part of an operational excellence...
Employee Experience
What are the digital tools of the employee experience?
Several months ago, during a conversation, someone said to me "I still need to think about our...
Human resources
Is the feedback applications market saturated ?
This year again, feedbacks apps were very well represented at the Unleash conference in London.
Feedback apps :...
Human resources
UNLEASH18 : my take
Last week I attended leash18, the london-based spring edition of UNLEASH Conference & Expo, formerly HRTech. I...
Customer relationship
Is the customer experience revolution on its way ?
There is not a single business that have not made customer experience its main focus. But what...