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People Centric Operations: adapting work and operations to knowledge workers 

It's hard to believe that in 2024, in most businesses, work and operations will still be organized as they were in the heyday of Taylorism, especially in the world of knowledge workers who generate over 50% of the GNP of developed economies (AI revolution: how will it affect employees?). Regrettable but true. “Peter Drucker noted that during the twentieth century, the productivity of manual workers in the manufacturing sector increased by a factor of fifty as we got smarter about the best way to build products. He argued that the knowledge sector, by...

People Centric Operations: adapting work and operations to knowledge workers 

It's hard to believe that in 2024, in most businesses, work and operations will still be organized as they were in the heyday of Taylorism,...

Formalized operations need not be complicated

Some time ago, I had a sharp disagreement with someone about the advantages and disadvantages of formal organization and, beyond that, formalized operating procedures. My interlocutor argued...

The digital enterprise is like planes : drawn, not supported

Digital transformation is something binary. Historically, it's been made of two disciplines. An internal one, collaboration, collective intelligence and efficiency driven and an external...

Société Générale boosts its digital transition with employees

After the French Postal Service which I wrote about in a previous post, here's another case of a business that recently set up an...

Take the Chess Media Survey On The Future Of Work

Chess Media Group is conductiong a survey on the future of work and how it's transforming. The main area of focus are collaborative and...

Businesses and People : performance according to Antoine Riboud

A reflection that is not very far my usual discourse since it's about optimization under resource constaintes. Most of all human resources. Everybody know that...

What management has to learn from the Airbus vs. Boeing competition

Remember, it was a long long time ago, that, in the times we are living, means something like ten years. At this time Airbus...

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