For decades, technology has been advancing with the same promise: to make work smoother, smarter, more collective, and more collaborative. Each new wave, from email to instant messaging, from business social networks to artificial intelligence, has promised us that collaboration would finally be simple, almost natural, and on paper, the promise seems to have been kept: we communicate more, faster, with more people.
And, in a way, we have succeeded in transforming the organization of work into a gigantic network of information flow.
But in fact, the more we communicate, the less we really...
The massive arrival of generative AI solutions in the enterprise holds many promises, including, at last, some form of simplification. That's the upside. The...