There are books that leave a lasting impression because they confirm what we already think, and then there are those that force us to think differently, to question truths we believe to be set in stone. The Goal, by Eliyahu Goldratt, falls into the second category.
But before I go any further, let me tell you that I have a rather unusual history with this book. When I was a business school student specializing in the application of new technologies to the functioning of businesses and management (it was called "e-management"...
Eliyahu Goldratt, although trained as a physicist, had a profound impact on industrial management with books such as The Goal (1984) and The Haystack Syndrome (1990). His contribution...
We should not expect an application to work in environments for which its assumptions are not valid
Eliyahu M. Goldratt
As you may have noticed, that's...