Tag: governance
Digital Transformation
Digital transformation works but does not scale
For the third year in a row, IBM, the BCG and the EBG issued their report on...
Customer relationship
When e-commerce doesn’t play collectively if fails
It's taken for granted that no business can avoid e-commerce. Even if that seems obvious today, it's...
Customer relationship
Being an experience company impacts your organization
Experience is back under the spotlights as businesses are starting their digital transformation. In this context, believing...
Collaboration
Facebook at Work : What to expect from it ?
It's one of the 2014's biggest rumors becoming true in 2015 : Facebook launches the enterprise version...
Collaboration
Why keeping guidelines and policies for social media only ?
There's no collaborative or social solution implementation that comes without guidelines or policies. That's a legitimate concern...
Intranets and digital workplace
Intranet and digital strategy trends 2012 (in France but..)
Summary : collaboration matters, wait-and-see attitude toward social network, focus on governance and digital strategy...here somme of...
Intranets and digital workplace
Is it really impossible to have only one social network in the workplace ?
Summary : even if implementing a single platform has a lot of good sides and is the...
Books I read
Empowered : the service marketing (and even economy) manifesto
I just finished the reading of Empowered, by Josh Bernoff and Ted Schadler, that is in some...