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Can we turn the pyramid upside down without the customer?

Hierarchy as a factor of organizational complication When we talk about pyramids, we're of course talking about the hierarchical pyramid, which is the culprit behind so many ills, including bureaucracy and the excessive complication of organizations , which means that as soon as a new subject arises, the width of the base is increased, which mechanically increases the height of the top, with the quasi-mechanical addition of managerial layers (How to Manage Complexity without Getting Complicated). It's easy to criticize, but it's not so much the pyramid that's to blame as the way...

Can we turn the pyramid upside down without the customer?

Hierarchy as a factor of organizational complication When we talk about pyramids, we're of course talking about the hierarchical pyramid, which is the culprit behind...

The Future of work by Jacob Morgan : digitizing Drucker

Digital transformation is not a customer-facing program only. As a matter of fact, organizations will have to reinvent themselves internally too for the same...

Management 2.0, SOO and productivity

I started, here and there, writing about the need for changing flows direction within organization : switching from a "pushed" to a "pull" way...