Tag: HiPPO

We thought we had replaced the power of the boss with highly rational approaches, particularly those based on data. A century of management science, from Taylor to Drucker, seemed to have put an end to the reign of intuition and the authoritarian, even authoritarian tendencies of some. Yet in most modern organizations, decisions still too often follow the will of the highest-ranking person, who is often also the highest-paid. The HiPPO phenomenon, which stands for Highest Paid Person's Opinion, shows how the hierarchical reflex resists all managerial and technological revolutions. In short: The...